Senior People and Culture Strategic Partner

This senior partner oversees, develops, executes, and provides guidance on complex human resource programmes and policies, such as those pertaining to employee relations, performance management, punishment, compensation, and benefits. At this stage of their career, the incumbent oversees large-scale, intricate human resource programmes and initiatives for several nations. She or he also frequently supervises and coaches the work of other partners and associated workers.

Responsibilities/Duties

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate to raise awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioural expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.

• Leads managers, answering questions and instilling a sense of responsibility on matters such as employee relations, conflict resolution, discipline, performance management, staff development, termination, compensation issues, succession planning, benefits, and talent acquisition. Partners with appropriate senior leadership to properly engage employees in achieving functional objectives in the client area.
• Educates employees, answering sensitive questions on matters such as employee-manager interactions, conflict resolution, performance management, compensation issues, and benefits.
• In some locations, performs recruiting, benefits administration, employee health and wellness, and other human resources related programs.
• Uses a current and complete understanding of local, national, and applicable international laws and regulations covering employment issues to protect Compassion’s interests by ensuring the ministry is in compliance with legal requirements as well as providing and implementing relevant recommendations to the client groups on necessary practices/programs changes to meet these requirements.
• Investigates, and designs resolutions regarding employee or other stakeholder concerns around performance management, improvement, harassment, discrimination, misconduct, and similar matters.
• Analyses the level of engagement through HR metrics, using personal expertise or assessment instruments. Develops and institutes timely programs, methods and other interventions to address issues that hinder team’s level of success.
• Develops programs for client groups such as annual merit, performance management, benefits enrolment, and new employee orientation. May facilitate events for client teams such as team building, merit program meetings, strategic planning, brainstorming, or other group sessions.
• Coaches and provides expertise and may oversee the work of other professionals and support staff in the Human Resources discipline.

Faith

• Has a personal relationship with Jesus Christ.

Culture

• Accountable for supporting, upholding, and engaging in Compassion’s core “Cultural Behaviours” in all internal and external communication and relationships.

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Qualification & Experience

• Bachelor’s Degree in a related field.
• Ten years of Relevant experience working in this or a related field.
• Certification from a nationally or internationally recognized organization in a related field.
• Equivalent education, training and/or certification may be substituted for experience and education shown above
• Office – Standard Office Environment
• Sitting, standing, and/or walking for up to 8 hours per day
• May be required to travel up to 10% of normal schedule