Telesure Investment Holdings (TIH)
Telesure Investment Holdings (TIH) is a leading player in South Africa’s insurance and financial services industry, managing some of the country’s most recognized brands, such as Auto & General, 1st for Women, Dialdirect, and Budget Insurance.
Telesure offers diverse career opportunities across sectors like sales, customer service, IT, marketing, and finance. This article outlines available roles, salary expectations, requirements, and the application process.
Job Description & Details
Founded in 1985, Telesure Investment Holdings has grown into one of South Africa’s leading insurance providers, managing multiple brands and offering products like car, home, and life insurance. Known for innovation and customer satisfaction, Telesure serves millions across the country.
Why Work at Telesure?
Working at Telesure comes with several advantages:
- Job Stability: Telesure is a well-established company with a solid reputation in the financial services and insurance sectors.
- Career Growth: Telesure provides numerous opportunities for career advancement, with structured pathways for promotions, leadership roles, and professional development.
- Employee Development: The company invests in its employees through training programs, mentorship, and skills development to help them grow professionally.
- Work-Life Balance: Telesure is known for creating a supportive and dynamic work environment, with initiatives that promote work-life balance and employee well-being.
Types of Jobs Available at Telesure
Telesure offers a wide range of career opportunities across different departments, including:
- Sales Consultants: Responsible for selling insurance products and services to customers, meeting sales targets, and building customer relationships.
- Claims Administrators: Handle customer claims, ensuring timely and efficient resolution of claims while maintaining excellent customer service.
- Customer Service Representatives: Provide support to clients, resolve inquiries, and ensure customer satisfaction across multiple communication channels.
- Marketing and Digital Roles: Manage Telesure’s marketing campaigns, including digital marketing, social media management, and brand strategy.
- IT and Software Development: Support Telesure’s technological infrastructure, including systems development, cybersecurity, and data analytics.
- Financial and Compliance Positions: Oversee financial planning, risk management, and compliance with industry regulations.
Each role at Telesure plays an essential part in delivering high-quality service to customers and ensuring smooth operations within the company.
Salaries for Jobs at Telesure in South Africa
Salaries at Telesure vary depending on the role, experience, and level of responsibility. Here’s a general overview of salaries:
- Entry-Level Roles (e.g., Sales Consultants, Customer Service Representatives): Salaries typically range from R8,000 to R15,000 per month, depending on the position and experience.
- Mid-Level Roles (e.g., Claims Administrators, IT Professionals): These positions typically offer salaries between R18,000 and R35,000 per month.
- Senior Roles (e.g., Managers, Senior Consultants): Salaries for senior positions range from R40,000 to R80,000 or more per month, depending on the role.
- Bonuses and Incentives: Telesure offers performance-based bonuses, commissions for sales roles, and other financial incentives to reward high-performing employees.
Requirements for Entry-Level Jobs
To qualify for entry-level positions at Telesure, candidates typically need the following:
- Educational Qualifications: A Matric Certificate (Grade 12) is required for most entry-level roles. Some positions may prefer a relevant diploma or degree.
- Skills: Strong communication, interpersonal skills, and customer service abilities are essential, especially for sales and customer service roles.
- Sales or Customer Service Experience: While some entry-level roles provide training, having prior experience in sales, customer service, or insurance is beneficial.
Requirements for Mid-Level and Senior Roles
For more advanced positions, such as management or IT roles, the following qualifications and experience are typically required:
- Qualifications: A bachelor’s degree in a relevant field such as finance, IT, business administration, or marketing is often required. For specialized roles, advanced degrees or professional certifications may be needed.
- Experience: Several years of experience in the relevant field, particularly for leadership roles or specialized positions such as software development or compliance.
- Leadership Skills: Senior roles require strong leadership and management skills, as well as the ability to drive performance within a team.
Skills Needed for Success at Telesure
To succeed at Telesure, employees need a mix of hard and soft skills, including:
- Communication Skills: The ability to clearly and effectively communicate with customers, colleagues, and stakeholders is essential.
- Customer Service: A strong customer service mindset is critical for ensuring client satisfaction, especially in roles like sales, claims, and customer support.
- Problem-Solving Abilities: Employees must be able to think critically and solve problems quickly, particularly in fast-paced environments.
- Adaptability: As the insurance and financial services sectors evolve, employees must be open to change and willing to learn new skills and technologies.
How to Apply for Jobs at Telesure
To apply for a job at Telesure, follow these steps:
- Visit the Telesure Careers Website: Navigate to Telesure’s official website and find the “Careers” section to view available job listings.
- Search for Open Positions: Use the search tool to filter jobs by department, location, and qualifications.
- Prepare Your CV: Tailor your CV to highlight relevant skills, experience, and qualifications. Be sure to include your education, work history, and any relevant certifications.
- Write a Cover Letter: Write a personalized cover letter that explains why you are a good fit for the position and how your skills align with the job requirements.
- Submit Your Application: Apply directly through the Telesure career portal or the job portal where the listing is posted.
Make sure your CV and cover letter are free of errors and tailored to the specific role you are applying for.
Final Thoughts & Mode of Application
Working at Telesure provides stability, growth, and the chance to join a dynamic, innovative team. With competitive salaries, excellent benefits, and a focus on employee development, Telesure is an ideal choice for careers in insurance, customer service, sales, and related fields.