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Mall of Emirates
Mall of the Emirates , operated by Majid Al Futtaim (MAF) , is one of the most iconic and luxurious shopping destinations in the United Arab Emirates. Located in Dubai, this world-class mall combines retail, entertainment, dining, and leisure under one roof, featuring over 630 international brands, a ski resort (Ski Dubai ), cinemas, and fine dining restaurants.
As part of Majid Al Futtaim’s portfolio, Mall of the Emirates offers diverse career opportunities for professionals in retail operations, customer service, facilities management, marketing, finance, HR, IT, and security .
Mall of the Emirates offers a dynamic, multicultural workplace for store managers, customer service representatives, marketers, and IT technicians. Employees thrive in an innovative environment while contributing to one of the region’s top malls.
Popular Job Roles at Mall of the Emirates
1. Retail Operations
- Store Manager : Oversees daily operations of retail outlets, ensuring high sales performance and exceptional customer service.
- Sales Associate : Assists customers with product selection, provides styling advice, and ensures a memorable shopping experience.
- Visual Merchandiser : Designs and implements store displays to enhance brand image and drive sales.
2. Customer Service
- Guest Relations Officer : Assists visitors with inquiries, directions, and special requests, ensuring a warm and welcoming experience.
- Concierge : Provides premium services such as valet parking, ticketing, and reservations for mall visitors.
- Call Center Representative : Handles customer inquiries, complaints, and feedback via phone or email.
3. Facilities Management
- Maintenance Technician : Ensures the proper functioning of HVAC systems, electrical equipment, and other infrastructure within the mall.
- Housekeeping Staff : Maintains cleanliness and hygiene standards in public areas, restrooms, and back-of-house spaces.
- Health and Safety Officer : Ensures compliance with health, safety, and environmental regulations across the mall.
4. Marketing and Brand Management
- Marketing Specialist : Develops and executes campaigns to promote mall events, promotions, and partnerships.
- Digital Marketing Specialist : Manages online marketing efforts, including social media, SEO, and email campaigns.
- Event Coordinator : Plans and executes mall events, activations, and exhibitions to attract visitors and enhance the shopping experience.
5. Security Personnel
- Security Guard : Monitors and patrols the mall premises to ensure the safety and security of visitors, staff, and assets.
- CCTV Operator : Monitors surveillance systems to detect and respond to security incidents.
- Loss Prevention Officer : Prevents theft and ensures compliance with operational policies.
6. IT and Technical Roles
- IT Support Specialist : Provides technical support for hardware, software, and network systems used in mall operations.
- Systems Administrator : Manages IT infrastructure, cybersecurity, and digital tools to ensure seamless operations.
Salaries at Mall of the Emirates
Salaries at Mall of the Emirates vary depending on the job role, experience, and qualifications.
Below are general salary ranges:
- Entry-Level Positions : AED 3,000 – AED 6,000 per month
- Examples: Sales Associate, Housekeeping Staff, Security Guard
- Mid-Level Positions : AED 6,000 – AED 12,000 per month
- Examples: Store Manager, Marketing Specialist, Maintenance Technician
- Senior-Level Positions : AED 12,000 – AED 25,000+ per month
- Examples: Head of Marketing, IT Manager, Facilities Manager
Requirements for Jobs at Mall of the Emirates
1. Educational Qualifications
- Entry-Level Positions : A high school diploma or equivalent is typically required. Certifications in retail, hospitality, or related fields can be an advantage.
- Mid-Level Positions : A bachelor’s degree in a relevant field (e.g., business, marketing, IT) is often preferred, along with relevant work experience.
- Senior-Level Positions : A master’s degree or higher (e.g., MBA, finance, or engineering) may be required, along with extensive industry experience.
2. Experience
- Entry-Level : No prior experience is mandatory, though internships or coursework in retail, hospitality, or customer service can be beneficial.
- Mid-Level : 2-5 years of experience in a similar role is often required.
- Senior-Level : 5+ years of experience, often with leadership or managerial responsibilities.
How to Apply for Jobs at Mall of the Emirates
There are several ways to apply for jobs at Mall of the Emirates:
Official Website
- Visit the official Majid Al Futtaim Careers Portal to explore available positions and submit applications.
- Go to the Majid Al Futtaim Careers Website to view current job openings.
- Create an account, upload your resume, and apply directly to the positions that match your qualifications.