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Mafoko Security, a trusted name in South Africa’s security industry, is known for its innovative and efficient security solutions. Control Room Operators are at the heart of these operations, responsible for real-time monitoring, dispatching, and coordination to ensure safety and rapid response.
If you’re detail-oriented and thrive under pressure, a career as a Control Room Operator at Mafoko Security could be a perfect fit.
Why Choose a Career as a Control Room Operator at Mafoko Security?
A career at Mafoko Security offers several benefits:
- Competitive Salaries: Earn a steady income with potential for bonuses.
- Skill Development: Access to training programs and certifications in surveillance and communication systems.
- Job Stability: Work with a reputable and growing security company.
- Dynamic Work Environment: Engage in diverse and impactful security operations.
Overview of the Control Room Operator Role
Control Room Operators are responsible for monitoring surveillance systems, managing alarms, and coordinating response teams. Core tasks include:
- Real-Time Monitoring: Keeping an eye on live surveillance feeds to identify potential threats.
- Incident Coordination: Communicating with response teams to address alarms or suspicious activities.
- Reporting: Logging incidents and maintaining detailed records of all activities.
These responsibilities are critical for maintaining the safety and security of Mafoko Security’s clients.
Primary Responsibilities of Control Room Operators at Mafoko Security
Key tasks performed by Control Room Operators include:
- Surveillance Monitoring:
- Observing CCTV cameras and identifying unusual or suspicious activities.
- Responding to alarms and ensuring they are addressed promptly.
- Dispatching and Communication:
- Coordinating with security personnel and response teams in the field.
- Maintaining clear and effective communication during emergencies.
- Record Keeping:
- Logging incidents, actions taken, and outcomes in detailed reports.
- Ensuring that records are accurate and up-to-date for audits and reviews.
Salary and Benefits for Control Room Operators at Mafoko Security
Mafoko Security offers competitive salaries for Control Room Operators. Approximate salary ranges include:
- Monthly Salary: ZAR 6,000 to ZAR 12,000, depending on experience and role specifics.
Additional benefits may include:
- Uniform and Equipment Allowances: Support for work-related tools and attire.
- Training Opportunities: Access to certifications in advanced surveillance systems.
- Performance Bonuses: Incentives for exceptional service and reliability.
- Shift Allowances: Compensation for night or extended shifts.
Educational and Experience Requirements for Control Room Operator Roles
To qualify for a Control Room Operator position at Mafoko Security, candidates typically need:
- Education:
- A high school diploma or equivalent.
- Certifications:
- PSIRA (Private Security Industry Regulatory Authority) registration is required.
- Training in CCTV monitoring or alarm systems is advantageous.
- Experience:
- Prior experience in a control room or surveillance role is preferred but not always required for entry-level positions.
How to Apply for a Control Room Operator Job at Mafoko Security
Follow these steps to apply:
- Visit Mafoko Security’s Careers Portal:
- Check the official website or job boards for available positions.
- Prepare Your Resume:
- Highlight relevant skills, certifications, and work experience.
- Submit Your Application:
- Apply online or in person, attaching a professional cover letter.
- Prepare for Technical Assessments:
- Be ready for practical tests assessing your knowledge of surveillance systems and communication tools.