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American University of Ras Al Khaimah (AURAK)
The American University of Ras Al Khaimah (AURAK) is a leading institution in the UAE, known for integrating cutting-edge technology into its academic and administrative operations. IT Support Staff are integral to the university’s mission, ensuring that all technological systems run smoothly to enhance the learning and teaching experience.
This guide explores IT support roles at AURAK, detailing salaries, requirements, and the application process.
Why Work as IT Support Staff at AURAK in the UAE?
Working in AURAK’s IT department comes with several advantages:
- Dynamic Environment: Be part of a tech-driven university with state-of-the-art systems.
- Growth Opportunities: Access to training programs and skill development.
- Diverse Workplace: Collaborate with professionals from various cultural and technical backgrounds.
- Impactful Work: Contribute to the success of students, faculty, and staff.
IT Support Staff Roles at AURAK
AURAK offers a variety of IT support positions that cater to different skill sets:
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Common Roles Include:
- Helpdesk Technician: Provide first-level support for hardware and software issues.
- System Administrator: Manage servers, networks, and other IT infrastructure.
- Network Engineer: Maintain and optimize the university’s network systems.
- Database Administrator: Ensure data integrity and efficient database performance.
Key Responsibilities:
- Troubleshooting and resolving technical issues.
- Installing, configuring, and maintaining hardware and software.
- Providing training and technical support to staff and students.
- Ensuring network security and data protection.
Salary Expectations for IT Support Staff at AURAK
IT support staff at AURAK receive competitive salaries based on their roles and experience.
| Position | Average Salary (AED/month) |
|---|---|
| Helpdesk Technician | 6,000 – 10,000 |
| System Administrator | 10,000 – 18,000 |
| Network Engineer | 12,000 – 20,000 |
| Database Administrator | 15,000 – 22,000 |
Additional Benefits:
- Housing and transportation allowances
- Health insurance
- Professional development funding
- Paid annual leave
Requirements for IT Support Staff Jobs at AURAK
Educational Qualifications:
- A bachelor’s degree in Information Technology, Computer Science, or a related field.
Certifications:
- Relevant IT certifications such as CompTIA A+, Cisco CCNA, or Microsoft certifications.
- Advanced certifications (e.g., CCNP, MCSE) are advantageous for senior roles.
Experience and Skills:
- 1–3 years for entry-level roles; 5+ years for mid-level and senior roles.
- Strong problem-solving and troubleshooting abilities.
- Proficiency in operating systems, networking, and cybersecurity tools.
How to Apply for IT Support Staff Jobs at AURAK in the UAE
Follow these steps to apply for IT positions:
- Visit the AURAK Careers Page: Browse available IT roles.
- Create a Profile: Register on the platform and provide your personal information.
- Upload Your Resume: Highlight relevant technical skills and certifications.
- Submit Supporting Documents: Include degrees, certifications, and references.
- Submit Your Application: Review all details before submission.
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