Finance Assistants and Customer Service Representatives | Unitrans Recruitment

Unitrans, a leading logistics company in South Africa, offers essential administrative and support roles across departments like HR, finance, customer service, IT, and office administration. These staff members ensure smooth daily operations, effective employee management, financial oversight, and efficient customer interactions, contributing to Unitrans’ overall success.

This job post provides an overview of career opportunities in administrative and support roles at Unitrans, along with salary expectations, job requirements, and the application process.

Overview of Administrative and Support Roles at Unitrans

Administrative and support staff at Unitrans perform essential functions that allow the company to manage its logistics, transportation, and supply chain operations effectively. Common roles include:

• HR Officers: Manage recruitment, employee relations, payroll, and compliance with labor regulations, ensuring the smooth functioning of the workforce.
• Finance Assistants: Handle financial tasks such as processing invoices, managing budgets, and preparing financial reports.
• Customer Service Representatives: Address customer inquiries, manage orders, and provide support regarding delivery schedules and logistics services.
• IT Support Technicians: Ensure that Unitrans’ technological infrastructure, including hardware and software systems, functions efficiently. They troubleshoot IT issues and manage systems security.
• Office Administrators: Oversee daily office activities, including scheduling meetings, maintaining records, and managing communication between departments.

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Salaries for Administrative and Support Roles at Unitrans

Salaries for administrative and support roles at Unitrans vary depending on experience, role, and responsibilities.

• Warehouse Assistants and Logistics Coordinators | Unitrans Careers

Below is an overview of typical salary ranges:

HR Officers

• Average Salary: ZAR 180,000 to ZAR 400,000 per year.
• Factors Influencing Salary: Experience in human resources, qualifications, and the size of the department.

Finance Assistants

• Average Salary: ZAR 150,000 to ZAR 300,000 per year.
• Factors Influencing Salary: Experience in finance, proficiency in accounting software, and specific responsibilities.

Customer Service Representatives

• Average Salary: ZAR 120,000 to ZAR 250,000 per year.
• Factors Influencing Salary: Experience in customer service, communication skills, and the complexity of the logistics services handled.

IT Support Technicians

• Average Salary: ZAR 180,000 to ZAR 350,000 per year.
• Factors Influencing Salary: Technical expertise, certifications, and the level of IT support provided.

Office Administrators

• Average Salary: ZAR 120,000 to ZAR 250,000 per year.
• Factors Influencing Salary: Experience in office management, organizational skills, and the size of the office.

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Requirements for Administrative and Support Roles at Unitrans

For HR Officers

1. Educational Requirements:
   • A Matric (Grade 12) certificate is required.
   • A Diploma or Degree in Human Resources, Business Administration, or a related field is typically preferred.
2. Experience:
   • 2-5 years of experience in HR, recruitment, or employee relations is generally required.
3. Skills:
   • Strong communication, organizational, and people management skills, as well as proficiency in HR software.

For Finance Assistants

1. Educational Requirements:
   • A Matric (Grade 12) certificate is required.
   • A Diploma or Degree in Accounting, Finance, or a related field is preferred.
2. Experience:
   • 1-3 years of experience in finance or accounting roles is typically required.
3. Skills:
   • Strong numerical and analytical skills, proficiency in accounting software (e.g., Pastel, SAP), and attention to detail.

For Customer Service Representatives

1. Educational Requirements:
   • A Matric (Grade 12) certificate is required.
2. Experience:
   • Previous experience in customer service, logistics, or a related field is advantageous.
3. Skills:
   • Excellent communication and problem-solving skills, knowledge of customer relationship management (CRM) systems, and the ability to handle customer inquiries professionally.

For IT Support Technicians

1. Educational Requirements:
   • A Matric (Grade 12) certificate is required.
   • A Diploma or Degree in Information Technology or Computer Science is preferred.
2. Certifications:
   • Relevant IT certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) are advantageous.
3. Experience:
   • 1-3 years of experience in IT support roles, troubleshooting hardware and software issues.
4. Skills:
   • Technical proficiency, problem-solving abilities, and experience with system security and network management.

For Office Administrators

1. Educational Requirements:
   • A Matric (Grade 12) certificate is required.
   • A Diploma in Office Administration or Business Administration is advantageous.
2. Experience:
   • 1-3 years of experience in office administration or clerical roles.
3. Skills:
   • Strong organizational, multitasking, and communication skills. Proficiency in office software (e.g., Microsoft Office) is essential.

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How to Apply for Administrative and Support Roles at Unitrans

The application process for Unitrans jobs involves submitting your application through their online careers portal. Here’s how you can apply:

Step 1: Visit the Unitrans Careers Portal

• Go to the Unitrans Careers Portal: https://www.unitrans.co.za.
• Navigate to the “Careers” section where you can search for job listings.

Step 2: Select a Suitable Job Posting

• Browse the available jobs and choose a position that aligns with your qualifications and experience.
• Carefully review the job description to ensure you meet the requirements.

Step 3: Prepare Your Application Documents

• Resume: Tailor your resume to highlight relevant administrative or support experience, qualifications, and skills.
• Cover Letter: Write a cover letter explaining why you’re interested in the position and how your experience aligns with the job requirements.
• Supporting Documents: Be prepared to upload any relevant certifications, diplomas, or references.

Step 4: Submit Your Application

• Submit your application through the Unitrans careers portal, ensuring that all documents are correctly uploaded and meet the required format.

Step 5: Prepare for the Interview

• If shortlisted, prepare for the interview by reviewing your relevant experience in administration or support services. Be ready to discuss how you manage day-to-day tasks, handle multiple priorities, and solve problems in a fast-paced environment.

Final Thoughts & Mode of Application   

Unitrans offers a range of administrative and support roles, including HR officers, finance assistants, IT technicians, and office administrators. These positions are vital to ensuring smooth logistics operations. With competitive salaries and career growth opportunities, Unitrans is ideal for building a career in administration or support services. Apply today!