Data Entry Clerks & Receptionists | Old Mutual Recruitment

Administrative and support roles involve managing day-to-day office operations and providing assistance to teams and departments. These positions ensure smooth workflow and organizational efficiency, making them essential to business success.

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Job Description & Details  

South Africa’s diverse industries—ranging from finance to healthcare and retail—rely heavily on administrative professionals to handle communication, scheduling, and data management, ensuring that operations run seamlessly.

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Popular Administrative and Support Positions

Office Administrators

• Responsibilities: Managing office supplies, overseeing staff schedules, and maintaining records.
• Skills Needed: Organizational skills, proficiency in office software, and multitasking ability.

Executive Assistants

• Responsibilities: Supporting senior executives by managing calendars, arranging meetings, and handling confidential documents.
• Skills Needed: Time management, discretion, and advanced communication skills.

Receptionists

• Responsibilities: Answering calls, greeting visitors, and providing administrative support.
• Skills Needed: Customer service, professional demeanor, and organizational skills.

Data Entry Clerks

• Responsibilities: Inputting data into systems, maintaining databases, and ensuring accuracy.
• Skills Needed: Attention to detail, typing speed, and proficiency in data software.

Customer Support Representatives

• Responsibilities: Addressing customer inquiries, resolving complaints, and maintaining customer satisfaction.
• Skills Needed: Problem-solving, patience, and strong interpersonal skills.

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Benefits of Working in Administrative and Support Roles

Stable Employment Opportunities

Administrative roles are in high demand across all industries, offering long-term job stability.

Career Growth and Skill Development

These positions often serve as stepping stones to higher management roles or specialized positions.

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Versatility Across Industries

Administrative and support professionals can work in diverse sectors such as education, healthcare, finance, and technology.

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Salary Expectations for Administrative and Support Roles

Average Salary Ranges by Role

• Office Administrators: R10,000–R20,000 per month
• Executive Assistants: R15,000–R30,000 per month
• Receptionists: R8,000–R15,000 per month
• Data Entry Clerks: R7,000–R12,000 per month
• Customer Support Representatives: R10,000–R20,000 per month

Factors Influencing Pay

• Experience: Professionals with more experience or advanced skills earn higher salaries.
• Industry: Roles in sectors like finance or technology typically offer better pay.
• Location: Salaries are often higher in metropolitan areas like Johannesburg and Cape Town.

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Requirements for Administrative and Support Jobs

Educational and Certification Requirements

• Minimum Education: Matric certificate (Grade 12).
• Preferred Qualifications: Diplomas or certifications in Office Administration, Business Management, or IT.

Key Skills and Attributes Needed

• Technical Skills: Proficiency in office software (e.g., Microsoft Office Suite).
• Organizational Skills: Ability to prioritize tasks and manage time efficiently.
• Communication Skills: Clear and professional verbal and written communication.
• Attention to Detail: Ensuring accuracy in reports, schedules, and records.

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How to Apply for Administrative and Support Jobs in South Africa

Searching for Job Openings

• Company Websites: Check the careers pages of companies you’re interested in.
• Networking: Attend industry events or leverage social media for job opportunities.

Preparing Your Application (CV and Cover Letter)

• CV: Highlight relevant experience, skills, and achievements.
• Cover Letter: Personalize your letter to align with the job description and company values.

The Recruitment Process

1. Application Submission: Ensure your CV and supporting documents are error-free and tailored.
2. Interview Preparation: Practice common interview questions for administrative roles.
3. Assessments: Be ready for tasks such as typing tests or problem-solving exercises.