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Prime Healthcare Group
Prime Healthcare Group, one of the leading healthcare providers in Dubai, offers rewarding career opportunities for Customer Service Representatives (CSRs). These professionals play a vital role in creating a welcoming and efficient environment for patients, ensuring top-notch service delivery.
This article provides an in-depth look into CSR roles at Prime Healthcare Group, including salaries, requirements, and the application process.
Customer Service Representative Role at Prime Healthcare Group
Customer Service Representatives serve as the first point of contact for patients and visitors, ensuring a smooth and pleasant experience.
Key Responsibilities:
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- Greeting and assisting patients upon arrival.
- Scheduling appointments and managing patient records.
- Handling inquiries and providing accurate information about services.
- Addressing complaints and escalating unresolved issues.
- Coordinating with medical and administrative staff to ensure efficient operations.
This role requires professionalism, empathy, and excellent problem-solving skills.
Why Work as a CSR at Prime Healthcare Group in Dubai?
Working as a CSR at Prime Healthcare Group offers numerous benefits:
- Reputable Organization: Be part of a leading healthcare provider known for excellence.
- Skill Development: Gain expertise in customer interaction, communication, and healthcare operations.
- Career Growth: Opportunities to advance into supervisory or administrative roles.
Dubai’s diverse and vibrant work culture further enhances the appeal of the role, offering global exposure and networking opportunities.
Salary Expectations for Customer Service Representatives at Prime Healthcare Group
CSRs at Prime Healthcare Group earn competitive salaries with additional perks.
| Position | Average Salary (AED/month) |
|---|---|
| Customer Service Representative | 5,000 – 8,000 |
Additional Benefits:
- Health insurance
- Annual leave and travel allowances
- Training and development programs
- Employee discounts on medical services
Requirements for the CSR Role
Candidates applying for CSR roles must meet specific criteria:
Educational Qualifications:
- A high school diploma or equivalent.
- A bachelor’s degree is preferred but not mandatory.
Skills and Attributes:
- Strong communication and interpersonal skills.
- Ability to handle stressful situations with patience and professionalism.
- Proficiency in using customer management systems and office software.
Experience:
- Prior experience in customer service is an advantage.
- Experience in healthcare settings is a plus.
How to Apply for CSR Jobs at Prime Healthcare Group in Dubai
The application process is straightforward:
- Visit the Careers Page: Explore available CSR roles on the Prime Healthcare Group website.
- Create a Profile: Register and fill out your personal details.
- Upload Your Resume: Highlight relevant customer service experience and skills.
- Submit Supporting Documents: Include identification, certifications, and references.
- Complete the Application: Ensure accuracy before submitting.
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