Clerks & Receptionists | City of Johannesburg Jobs

Clerks and receptionists are essential to the smooth functioning of the City of Johannesburg’s operations, providing vital administrative and customer service support. From managing records to assisting visitors, these roles ensure efficiency across municipal departments.

Whether you’re starting your career or seeking a stable administrative role, the City of Johannesburg offers excellent opportunities with competitive salaries and benefits.

Job Description & Details  

As South Africa’s largest metropolitan municipality, the City of Johannesburg oversees a wide range of services, including urban planning, public safety, and community development.

Clerks and receptionists play a key role in supporting these operations by handling administrative tasks and serving as the first point of contact for residents.

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Departments Employing Clerks and Receptionists

Clerks and receptionists are needed in several municipal departments, such as:

• Customer Service: Addressing inquiries and complaints from residents.
• Human Resources: Assisting with employee records and recruitment documentation.
• Finance: Managing invoices, payments, and budget tracking.

Job Opportunities for Clerks and Receptionists

Clerk Roles

Clerks handle administrative responsibilities such as:

• Record-keeping and data entry.
• Processing documents and correspondence.
• Maintaining accurate databases and schedules.

Receptionist Roles

Receptionists manage front-desk operations, including:

• Greeting visitors and directing them to the appropriate departments.
• Handling phone calls and scheduling appointments.
• Providing general information about municipal services.

Specialized Administrative Roles

In addition to general clerical duties, some roles may focus on:

• Finance Support: Processing payments and financial reports.
• Logistics Coordination: Managing deliveries and inventory.

Salary Expectations

Entry-Level Salaries

• Clerks and receptionists typically earn between ZAR 8,000 and ZAR 15,000 per month, depending on the department and responsibilities.

Experienced Professionals’ Salaries

• Senior clerical roles or specialized positions may offer salaries ranging from ZAR 18,000 to ZAR 25,000 per month.

Additional Benefits

Employees enjoy:

• Medical aid and pension plans.
• Paid leave, including maternity and sick leave.
• Opportunities for professional development and training.

Requirements for Clerk and Receptionist Jobs

Educational Qualifications

• A matric certificate is required for most positions.
• Additional qualifications, such as certificates in office administration or customer service, are advantageous.

Skills and Competencies

• Strong communication and interpersonal skills.
• Proficiency in computer applications, including Microsoft Office.
• Organizational abilities and attention to detail.

Experience Preferences

• Entry-level roles may not require prior experience, but internships or similar roles are beneficial.
• Advanced positions typically require 1–3 years of relevant experience.

How to Apply for Clerk and Receptionist Jobs at the City of Johannesburg

Job Search Platforms

• Visit the official City of Johannesburg website for the latest vacancies.
• Check job boards like PNet, Indeed, and LinkedIn for municipal opportunities.

Application Process

1. Update Your CV: Highlight your skills, qualifications, and any relevant experience.
2. Prepare Supporting Documents: Include certified copies of your matric certificate, ID, and other certifications.
3. Submit Online: Follow the instructions on the job listing to complete your application.

Interview Preparation

• Research the City of Johannesburg’s services and recent initiatives.
• Be prepared to discuss how your skills align with the role’s requirements.
• Practice answering behavioral questions related to customer service and organization.