Clerks and Receptionists | Jobs in Cape Town

Clerks and receptionists are integral to the efficient operation of the City of Cape Town’s municipal services. These roles involve managing administrative tasks and providing front-line support to both residents and city staff.

If you’re organized, professional, and looking for a stable career, the City of Cape Town offers rewarding opportunities for clerks and receptionists, complete with competitive salaries and career growth.

Job Description & Details

Clerks and receptionists ensure the smooth running of municipal departments by handling correspondence, maintaining records, and assisting visitors. These roles are crucial for effective communication and operational efficiency.

Departments Hiring Clerks and Receptionists

• Customer Service: Addressing inquiries and assisting residents with municipal services.
• Finance: Managing invoices, payments, and budgetary records.
• HR: Supporting recruitment, employee documentation, and scheduling.
• Public Engagement: Assisting with event coordination and community outreach.

Contribution to City Operations

By managing critical administrative and front-desk tasks, clerks and receptionists ensure that municipal services are accessible, efficient, and responsive to the needs of Cape Town’s residents.

• Urgent Jobs in Canada for Foreigners | Free visa & Air ticket

Job Opportunities for Clerks and Receptionists

Clerical Roles

• Maintaining accurate records and databases.
• Preparing reports, memos, and other correspondence.
• Handling data entry and filing.

Receptionist Roles

• Managing front-desk operations, including answering calls and welcoming visitors.
• Scheduling appointments and coordinating meetings.
• Providing information about city services and directing inquiries.

Specialized Administrative Support

• Finance Clerks: Focusing on budget tracking, invoicing, and procurement.
• Logistics Support: Coordinating supplies and resources for city projects.
• Public Relations Assistants: Supporting communication campaigns and events.

Salary Expectations

Entry-Level Salaries

• Clerks and receptionists typically earn between ZAR 8,000 and ZAR 12,000 per month, depending on their department and responsibilities.

Salaries for Experienced Professionals

• Experienced clerks and receptionists can earn between ZAR 15,000 and ZAR 20,000 per month, particularly in specialized roles.

Additional Benefits

• Pension and medical aid plans.
• Paid leave, including sick and annual leave.
• Training programs and professional development opportunities.

Requirements for Clerks and Receptionists

Educational Qualifications

• A matric certificate is required.
• Additional qualifications in office administration or computer applications are advantageous.

Skills and Competencies

• Proficiency in Microsoft Office and other administrative tools.
• Strong organizational and multitasking abilities.
• Effective communication and customer service skills.

Experience Preferences

• Entry-level roles often accept candidates with minimal experience.
• Advanced or specialized roles typically require 1–3 years of relevant experience.

How to Apply for Clerks and Receptionists Jobs at the City of Cape Town

Job Search Platforms

• Visit the official City of Cape Town website for current vacancies.
• Explore reputable job boards like LinkedIn, Indeed, and PNet.

Application Process

1. Prepare Your CV: Highlight your education, skills, and experience in administrative or customer-facing roles.
2. Gather Supporting Documents: Include certified copies of your ID, matric certificate, and any additional certifications.
3. Submit Online: Follow the application instructions provided in the job listing.

Interview Preparation

• Be ready to discuss your organizational skills and experience in managing administrative tasks.
• Practice answering situational questions related to multitasking and customer service.
• Familiarize yourself with the City of Cape Town’s services and key municipal projects.