Cleaners, Receptionists & Housekeeping Staff | Tsogo Sun Vacancies

Tsogo Sun, one of South Africa’s leading hospitality companies, offers entry-level positions such as cleaners, receptionists, and housekeeping staff, providing a strong foundation in the industry. Employees enjoy job stability, growth opportunities, and the chance to be part of a renowned company known for delivering exceptional guest experiences.

Job Description & Details  

Tsogo Sun is a renowned South African brand known for its high hospitality standards. Employees benefit from a supportive work environment that values professional growth. Whether starting as a cleaner, receptionist, or housekeeping staff, Tsogo Sun offers structured training, career advancement, and benefits like medical aid and travel discounts.

Types of Jobs Available

Tsogo Sun offers a variety of roles for individuals looking to start or advance their careers in the hospitality industry.

• Tsogo Sun Vacancies | Current Job Openings and Recruitment

The following are key positions:

1. Cleaners and Housekeeping Staff

Cleaners and housekeeping staff play a critical role in maintaining the cleanliness and comfort of the hotel environment. This includes tasks such as:

• Cleaning guest rooms and public areas
• Changing linens and restocking amenities
• Handling laundry and maintaining high hygiene standards

2. Receptionists

Receptionists are the face of the hotel and are responsible for:

• Greeting and checking in guests
• Handling bookings and inquiries
• Managing reservations and ensuring smooth check-ins and check-outs

Responsibilities of Cleaners, Receptionists, and Housekeeping Staff

Cleaners and Housekeeping Staff

• Cleaning guest rooms, changing linens, and replacing towels
• Sanitizing bathrooms and public areas
• Ensuring high standards of cleanliness are maintained
• Reporting maintenance issues to the appropriate department

Receptionists

• Greeting guests with a warm and welcoming attitude
• Assisting with reservations, check-ins, and check-outs
• Answering phone calls and addressing guest inquiries
• Managing payments and guest accounts
• Providing guests with information about the hotel and local area

Salaries at Tsogo Sun for Cleaners, Receptionists, and Housekeeping Staff

Salaries for cleaners, receptionists, and housekeeping staff at Tsogo Sun are competitive for the hospitality industry and are based on experience, location, and job role.

• Cleaners and Housekeeping Staff: Entry-level cleaners can expect to earn between ZAR 60,000 and ZAR 120,000 per year. Experienced housekeeping staff may earn higher, particularly in supervisory roles.
• Receptionists: Receptionists typically earn between ZAR 100,000 and ZAR 180,000 annually, with the potential for higher salaries in luxury or flagship hotels.

In addition to base salaries, Tsogo Sun employees often benefit from bonuses, medical aid, pension contributions, and discounted hotel stays.

Requirements for Jobs at Tsogo Sun

1. Educational Qualifications

• Cleaners and Housekeeping: These positions generally do not require formal education. However, prior experience in cleaning, housekeeping, or hospitality is advantageous.
• Receptionists: Receptionists typically require a Matric (Grade 12) certificate. Additional qualifications in hospitality management or office administration are beneficial.

2. Experience and Skills

• Experience in customer service or the hospitality industry is often required for receptionist roles.
• Cleaners and housekeeping staff should have attention to detail, time management skills, and the ability to work under pressure.

3. Soft Skills

• For receptionists, strong communication and interpersonal skills are essential, as well as proficiency in basic computer systems for handling bookings.
• Cleaners and housekeeping staff must be physically fit and possess a keen eye for detail, ensuring high standards of cleanliness.

Application Process for Jobs at Tsogo Sun

Step-by-Step Guide to Applying

1. Find Job Openings: Visit the Tsogo Sun Careers section of their official website, where job listings are regularly updated. You can also search on job portals such as Indeed or CareerJunction for available positions.
2. Prepare Your Application: Your application should include:
   • A detailed CV highlighting relevant experience
   • A cover letter explaining your interest in the role and your skills
   • Copies of qualifications and ID
3. Submit Your Application: Applications are generally submitted online via the recruitment portal on the Tsogo Sun website. Follow the instructions carefully and ensure you submit all required documents.
4. Await Response: After submitting your application, Tsogo Sun’s recruitment team will review your profile and contact you if you are shortlisted for an interview.

Interview Process and Selection Criteria

The interview process typically includes:

• Initial Screening: Tsogo Sun’s HR team will review your application to ensure you meet the minimum qualifications.
• Face-to-Face Interview: Candidates will be asked about their previous experience, work ethic, and customer service skills. For receptionists, expect questions on how you would handle guest complaints or high-pressure situations.
• Practical Tests: For housekeeping staff, there may be practical assessments to demonstrate your ability to meet the hotel’s cleaning standards.

Final Thoughts & Mode of Application   

A career at Tsogo Sun offers a dynamic, rewarding environment for cleaners, receptionists, and housekeeping staff. With competitive salaries, job security, and growth opportunities, Tsogo Sun is an excellent choice for individuals looking to start or advance their careers in the hospitality industry.