Cashier and Sales Assistant | Makro Vacancies

Makro, one of South Africa’s leading wholesalers and part of the Massmart Group, offers a variety of career opportunities, particularly for Cashiers and Sales Assistants. These roles are critical for ensuring smooth daily retail operations, providing excellent customer service, and driving sales.

Working as a cashier or sales assistant at Makro provides valuable retail experience and the opportunity to grow within a large, well-established company. This job post provides an overview of the roles, salary expectations, qualifications, and steps on how to apply for these positions.

Job Description & Details

1. Cashier

As a Cashier, your primary responsibility is to manage customer transactions at checkout, ensuring accuracy and providing a positive shopping experience for customers.

This role involves handling cash, processing card payments, and dealing with refunds or exchanges.

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Key Responsibilities of a Cashier:

• Processing payments: Handling cash, credit/debit card transactions, and other forms of payment.
• Customer service: Greeting customers, assisting them with inquiries, and ensuring a smooth checkout process.
• Handling returns and refunds: Processing product returns and managing refunds according to store policies.
• Managing a cash register: Balancing the till at the end of each shift and ensuring that cash, receipts, and vouchers are accurately recorded.
• Adhering to store policies: Following Makro’s policies for discounts, coupons, and loyalty programs, ensuring compliance with store standards.

2. Sales Assistant

A Sales Assistant at Makro is responsible for assisting customers on the shop floor, helping them locate products, answering questions, and ensuring a pleasant shopping experience. Sales assistants also ensure that products are well-stocked and that the store is well-organized.

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Key Responsibilities of a Sales Assistant:

• Customer assistance: Assisting customers with product inquiries, guiding them to specific items, and helping them make informed purchasing decisions.
• Stock replenishment: Ensuring that shelves are well-stocked, neat, and orderly.
• Merchandising: Arranging products on displays to maximize visibility and encourage sales.
• Sales support: Promoting special offers, loyalty programs, and upselling products where appropriate.
• Inventory control: Monitoring stock levels and reporting any discrepancies or shortages to the store manager.

Salaries for Cashiers and Sales Assistants at Makro

Salaries at Makro for Cashiers and Sales Assistants can vary based on experience, location, and whether employees work part-time or full-time. Below are estimated salary ranges:

Cashier

• Entry-level Cashier: R50,000 – R80,000 per year
  (Approximately R4,000 – R6,700 per month)
• Experienced Cashier: R80,000 – R100,000 per year
  (Approximately R6,700 – R8,500 per month)

Sales Assistant

• Entry-level Sales Assistant: R60,000 – R100,000 per year
  (Approximately R5,000 – R8,500 per month)
• Experienced Sales Assistant: R80,000 – R120,000 per year
  (Approximately R6,700 – R10,000 per month)

In addition to salaries, employees may also receive benefits such as medical aid, staff discounts, and potential bonuses depending on their performance and store policies.

How to Apply for Cashier and Sales Assistant Jobs at Makro

Step-by-Step Application Process

1. Visit the Massmart Careers Page: Since Makro is part of the Massmart Group, all Makro job listings are available on the Massmart careers page.
2. Search for Job Openings: Use search filters to find cashier or sales assistant roles in your preferred location. You can search for keywords such as “Cashier” or “Sales Assistant” along with specific Makro locations (e.g., Johannesburg, Cape Town).
3. Prepare Your Resume: Make sure your resume highlights your relevant experience, customer service skills, and any retail experience you may have. Tailor your resume to the specific role you are applying for.
4. Submit Your Application: Follow the instructions provided on the job listing. Most applications can be submitted online via the Massmart portal or job sites. Ensure that all required documents, such as your resume, Matric certificate, and references, are included.
5. Prepare for Interviews: If shortlisted, you will be invited for an interview. Be ready to discuss your customer service experience, how you handle challenging situations, and your approach to working in a fast-paced retail environment.
6. Follow Up: If you don’t hear back within a few weeks, consider following up with the HR department to check on the status of your application.