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Tuesday , 4 February 2025

Claims Processor & Insurance Sales Agent | AVBOB Careers

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Claims Processor & Insurance Sales Agent | AVBOB Careers

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As one of South Africa’s largest providers of funeral services and insurance, AVBOB offers dynamic career opportunities in claims processing and insurance sales. Claims Processors and Sales Agents ensure exceptional service and financial security for clients in a fulfilling work environment.

This job post provides an in-depth look at the career opportunities for Claims Processors and Insurance Sales Agents at AVBOB, including salary expectations, responsibilities, and how to apply for these roles.

Claims Processor Jobs at AVBOB

Claims Processors at AVBOB are responsible for managing insurance claims efficiently and accurately. They play a critical role in ensuring that clients’ claims are handled with care and professionalism, making the claims process as smooth and stress-free as possible. This position requires close attention to detail, the ability to handle sensitive information, and a commitment to client satisfaction.

Key Responsibilities:

  • Reviewing and processing insurance claims filed by clients.
  • Verifying and assessing the validity of claims based on policy terms.
  • Liaising with clients to gather necessary documentation and resolve queries.
  • Maintaining accurate records of claims and ensuring compliance with AVBOB’s internal policies and legal regulations.
  • Collaborating with other departments to ensure timely payment of valid claims.

As a Claims Processor, you are directly involved in ensuring that AVBOB maintains its reputation for excellent service by handling claims efficiently and with care.

Insurance Sales Agent Jobs at AVBOB

Insurance Sales Agents at AVBOB are responsible for selling insurance products, including funeral insurance, life insurance, and other financial products. These agents are key to driving the company’s growth and expanding its customer base by identifying and meeting the insurance needs of individuals and families.

Key Responsibilities:

  • Selling insurance policies to new and existing clients.
  • Providing clients with detailed information about AVBOB’s insurance products and helping them choose policies that best meet their needs.
  • Generating leads, conducting sales presentations, and closing deals.
  • Maintaining client relationships and offering ongoing support.
  • Achieving sales targets set by AVBOB management and contributing to the overall success of the sales team.

Insurance Sales Agents are vital to AVBOB’s success and growth, working independently or as part of a team to bring new clients on board and ensure their insurance needs are met.

Skills Required for Claims Processors

Working as a Claims Processor requires a combination of administrative skills and customer service abilities. Key skills include:

  • Attention to detail: Ensuring accuracy when reviewing claims and documents.
  • Communication skills: Effectively communicating with clients and colleagues to resolve issues and gather information.
  • Organizational skills: Keeping track of claims, maintaining accurate records, and adhering to deadlines.
  • Problem-solving: Identifying issues with claims and finding solutions that align with company policies.
  • Discretion and confidentiality: Handling sensitive client information with care and professionalism.

Skills Required for Insurance Sales Agents

Insurance Sales Agents need a strong focus on sales, customer relationships, and the ability to work toward achieving targets. Key skills include:

  • Sales skills: Strong sales abilities and the ability to close deals effectively.
  • Customer service: Building rapport with clients and understanding their needs.
  • Product knowledge: In-depth knowledge of AVBOB’s insurance products to offer the best solutions to clients.
  • Self-motivation: Working independently and staying motivated to achieve sales targets.
  • Negotiation skills: Persuading potential clients and addressing their concerns.

Educational Requirements for Claims Processors

To become a Claims Processor at AVBOB, candidates typically need:

  • A matric certificate (high school diploma).
  • Experience in administration, insurance claims, or customer service is advantageous.
  • Familiarity with insurance products and the claims process is beneficial.
  • Training is often provided on the job, with additional opportunities for certification in claims handling.

Educational Requirements for Insurance Sales Agents

To work as an Insurance Sales Agent at AVBOB, candidates generally require:

  • A matric certificate (high school diploma) as a minimum.
  • RE5 certification (Regulatory Examination) to comply with industry regulations.
  • Sales experience in insurance, financial services, or related fields.
  • On-the-job training is provided to help agents understand AVBOB’s products and sales strategies.

Salaries for Claims Processors at AVBOB

The salary for Claims Processors at AVBOB can vary depending on experience and performance. On average:

  • Salary Range: ZAR 120,000 – ZAR 240,000 per year.
  • Bonuses: Some positions may offer performance-based bonuses for handling a high volume of claims efficiently.
  • Factors influencing salary: Experience, location, and the complexity of claims processed.

Salaries for Insurance Sales Agents at AVBOB

Insurance Sales Agents at AVBOB have a high earning potential due to the commission-based structure of the role, allowing agents to earn more based on their sales performance.

  • Salary Range: ZAR 150,000 – ZAR 400,000 per year, including commission.
  • Commission earnings: Sales Agents can significantly boost their income by exceeding sales targets.
  • Bonuses and incentives: Additional incentives are offered for top performers.

Benefits of Working at AVBOB

AVBOB offers a variety of benefits to its employees, including:

  • Health insurance and retirement plans.
  • Employee discounts on AVBOB products and services.
  • Commission-based earnings for Insurance Sales Agents, allowing for high-income potential.
  • Training and development opportunities to help employees advance their careers.
  • Stable employment in a well-respected, long-standing company.

How to Apply for Claims Processor and Insurance Sales Agent Jobs at AVBOB

To apply for jobs at AVBOB, follow these steps:

  1. Visit the AVBOB Careers Portal: Go to the official AVBOB website and navigate to the careers section.
  2. Search for Available Jobs: Use the job portal to search for Claims Processor or Insurance Sales Agent roles.
  3. Prepare Your Application: Tailor your CV and cover letter to highlight your relevant experience, qualifications, and skills.
  4. Submit Your Application: Follow the instructions to upload your application and any required certifications (e.g., RE5 for Sales Agents).

Final Thoughts & Mode of Application   

With a reputation for excellence in the funeral and insurance industries, AVBOB provides valuable career opportunities for Claims Processors and Insurance Sales Agents.

These roles offer competitive salaries, clear paths for growth, and the chance to make a meaningful impact on clients’ lives. If you are interested in a rewarding career with AVBOB, explore their job openings today.

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