Administrative Officer Jobs at City of Tshwane Metropolitan Municipality

The City of Tshwane Metropolitan Municipality, including Pretoria and surrounding areas, is one of South Africa’s largest and most dynamic municipalities. It offers various career opportunities in public service, including roles for Administrative Officers who ensure the smooth operation of municipal departments.

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This job post provides an overview of Administrative Officer jobs at the City of Tshwane Metropolitan Municipality, detailing the roles and responsibilities, qualifications required, and salary expectations.

Role and Responsibilities of an Administrative Officer

Administrative Officers at the City of Tshwane provide comprehensive support to various municipal departments, ensuring efficient office operations and supporting public service delivery. Key responsibilities include:

1. Office Management

• Scheduling and Coordination: Managing calendars, scheduling meetings, and coordinating events for municipal officials and departments.
• Document Handling: Preparing, filing, and managing official documents, reports, and correspondence.
• Record Keeping: Maintaining accurate records of departmental activities, decisions, and policies.

2. Customer Service

• Public Assistance: Serving as the first point of contact for citizens seeking information or assistance with municipal services.
• Inquiry Management: Handling inquiries from the public, providing information, and directing them to the appropriate departments.
• Complaint Resolution: Assisting in resolving complaints and issues raised by residents, ensuring prompt and effective communication.

3. Data Management

• Database Maintenance: Updating and managing databases that track municipal activities, resources, and public records.
• Reporting: Compiling and preparing reports based on data collected from various departments, to be used in municipal planning and decision-making.

4. Financial Administration

• Budget Management: Assisting in the preparation and monitoring of departmental budgets, processing invoices, and handling petty cash.
• Procurement Support: Facilitating the procurement process by handling purchase orders, maintaining inventory records, and coordinating with suppliers.

5. Coordination and Communication

• Inter-Departmental Coordination: Facilitating communication between different municipal departments to ensure smooth workflow and collaboration.
• Project Support: Assisting in the coordination and administration of municipal projects, ensuring that they meet deadlines and objectives.

Qualifications and Skills Required

To qualify for an Administrative Officer position at the City of Tshwane, candidates typically need to meet certain educational and experience requirements. Key qualifications and skills include:

1. Educational Background

• Diploma or Degree: A diploma or degree in business administration, public administration, or a related field is usually required.
• Additional Certifications: Certifications in office management, project management, or customer service are advantageous.

2. Experience

• Work Experience: Previous experience in an administrative or office management role is highly valued, particularly in a public sector or government setting.
• Technical Proficiency: Familiarity with office software (e.g., Microsoft Office Suite) and experience with database management is essential.

3. Skills

• Communication Skills: Strong verbal and written communication skills are essential for interacting with the public, colleagues, and management.
• Organizational Skills: Excellent organizational and multitasking abilities are necessary for efficient administrative task management.
• Customer Service Orientation: A commitment to excellent customer service and effective issue resolution is crucial.
• Attention to Detail: High attention to detail is important for maintaining accurate records and managing financial documents.

Salary Expectations

Salaries for Administrative Officers at the City of Tshwane Metropolitan Municipality vary depending on experience, qualifications, and the specific department. However, general salary ranges are as follows:

• Entry-Level Administrative Officer: Typically earns between ZAR 150,000 to ZAR 250,000 per year.
• Mid-Level Administrative Officer: Typically earns between ZAR 250,000 to ZAR 350,000 per year, with additional responsibilities and experience.
• Senior Administrative Officer: May earn upwards of ZAR 350,000 per year, particularly in roles with significant responsibilities or specialized skills.

Final Thoughts On Tshwane Metropolitan Municipality

A career as an Administrative Officer at the City of Tshwane offers the chance to contribute to public service while developing administrative and customer service skills. With competitive salaries, comprehensive benefits, and growth opportunities, this role is ideal for building a stable and rewarding public service career.