Security Guard and CCTV Operator

Security guards and CCTV operators play a vital role in ensuring the safety and security of the Mall of the Emirates, one of the most prominent shopping and entertainment destinations in Dubai, UAE. These positions are critical for maintaining a safe environment for visitors, staff, and tenants. Below is an overview of these roles, including salaries, requirements, and how to apply.

Overview of Security Guard and CCTV Operator Roles

1. Security Guard:
   • Patrols the mall premises to prevent theft, vandalism, and other security breaches.
   • Monitors entrances and exits, ensuring only authorized personnel and visitors enter restricted areas.
   • Assists visitors and provides directions or information when needed.
   • Responds to emergencies and incidents, following established protocols.
2. CCTV Operator:
   • Monitors live CCTV footage to detect suspicious activities or security threats.
   • Reports incidents to the security team and law enforcement if necessary.
   • Maintains records of surveillance activities and ensures equipment is functioning properly.
   • Works closely with security guards and management to ensure a coordinated response to incidents.

Salaries for Security Guards and CCTV Operators

Salaries for these roles at the Mall of the Emirates vary based on experience, qualifications, and the employer (mall management or a third-party security firm). Here’s an approximate range:

• Security Guard: AED 2,500–4,500 per month
• CCTV Operator: AED 3,000–5,500 per month

These figures are estimates and may vary depending on the candidate’s experience and the specific employer.

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Requirements for Security Guards and CCTV Operators

Security Guard:

1. Educational Qualifications:
   • High school diploma or equivalent.
2. Experience:
   • Previous experience in security or a related field is preferred.
   • SIRA certification (Security Industry Regulatory Agency) is mandatory in Dubai.
3. Skills:
   • Strong observation and communication skills.
   • Ability to handle emergencies and remain calm under pressure.
   • Physical fitness and stamina for patrolling.
4. Language:
   • Proficiency in English; knowledge of Arabic is a plus.

CCTV Operator:

1. Educational Qualifications:
   • High school diploma or equivalent.
2. Experience:
   • Previous experience in surveillance or security operations is preferred.
   • SIRA certification is mandatory for operating CCTV systems in Dubai.
3. Skills:
   • Attention to detail and ability to monitor multiple screens for extended periods.
   • Knowledge of CCTV systems and basic troubleshooting.
   • Strong communication and reporting skills.
4. Language:
   • Proficiency in English; knowledge of Arabic is an advantage.

How to Apply for Security Guard and CCTV Operator Roles

1. Online Application:
   • Visit the official Majid Al Futtaim Careers website (Majid Al Futtaim operates the Mall of the Emirates).
   • Search for open positions related to security guard or CCTV operator.
   • Submit your resume/CV and complete the online application form.
2. Job Portals:
   • Check job portals like Indeed, Bayt, LinkedIn, and GulfTalent for job postings related to the Mall of the Emirates.
3. Third-Party Security Firms:
   • Many security roles at the mall are managed by third-party security companies. Research and apply directly to these firms.
4. Prepare Your Documents:
   • Update your resume to highlight relevant experience and certifications (e.g., SIRA certification).
   • Include a cover letter if required, emphasizing your interest in the role and your qualifications.
5. Walk-In Interviews:
   • Some security firms or the mall may conduct walk-in interviews. Keep an eye on their websites or social media for announcements.