Front Office Receptionist and Concierge

The Bahi Ajman Palace Hotel, a luxurious 5-star hotel in Ajman, United Arab Emirates, offers exciting career opportunities for individuals interested in working as Front Office Receptionists or Concierges. These roles are critical to ensuring exceptional guest experiences and maintaining the hotel’s reputation for world-class hospitality.

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Below is a detailed guide to these careers, including salary expectations, requirements, and how to apply.

Overview of Front Office Receptionist and Concierge Roles

1. Front Office Receptionist:
   • Acts as the first point of contact for guests.
   • Handles check-ins, check-outs, reservations, and guest inquiries.
   • Provides information about hotel services, facilities, and local attractions.
   • Ensures a smooth and welcoming experience for all guests.
2. Concierge:
   • Assists guests with personalized services, such as booking tours, restaurants, and transportation.
   • Provides recommendations for local attractions, events, and activities.
   • Handles special requests and ensures guest satisfaction.
   • Works closely with other departments to fulfill guest needs.

Salaries for Front Office Receptionist and Concierge Roles

Salaries at Bahi Ajman Palace Hotel vary based on experience, qualifications, and the specific role. Here are approximate salary ranges:

• Front Office Receptionist: AED 3,000–5,000 per month
• Concierge: AED 4,000–7,000 per month

In addition to the base salary, employees may receive benefits such as:

• Accommodation or housing allowance
• Transportation or travel allowance
• Meals during shifts
• Health insurance
• Annual leave and flight tickets (for expatriates)

Requirements for Front Office Receptionist and Concierge Roles

To be considered for these positions, candidates typically need to meet the following requirements:

1. Education:
   • A high school diploma or equivalent is required.
   • A degree or diploma in hospitality, tourism, or a related field is preferred.
2. Experience:
   • Prior experience in a front office, receptionist, or concierge role is highly desirable.
   • Experience in a 4-star or 5-star hotel is an advantage.
3. Skills:
   • Excellent communication and interpersonal skills.
   • Proficiency in English (both written and spoken). Knowledge of additional languages (e.g., Arabic, Russian, or French) is a plus.
   • Strong problem-solving and multitasking abilities.
   • Customer-focused attitude with a passion for delivering exceptional service.
4. Appearance:
   • Professional appearance and demeanor.
   • Adherence to the hotel’s grooming standards.
5. Visa:
   • Candidates must be eligible to work in the UAE. The hotel typically sponsors work visas for selected candidates.

How to Apply for Front Office Receptionist and Concierge Roles

1. Visit the Official Website:
   • Check the Bahi Ajman Palace Hotel official website or their careers page for current job openings.
2. Online Application:
   • Submit your application online by filling out the required form and uploading your CV/resume.
3. Email Application:
   • Send your CV and a cover letter to the hotel’s HR department. Use an official email address (e.g., careers@bahiajmanpalace.com).
4. Walk-In Interviews:
   • Occasionally, the hotel may conduct walk-in interviews. Check their website or social media pages for announcements.

Contact Information

• Address: Bahi Ajman Palace Hotel, Sheikh Khalifa Bin Zayed Street, Ajman, UAE
• Website: Bahi Ajman Palace Hotel Official Website
• Email: careers@bahiajmanpalace.com (confirm the email address on their official website)