Waiter/Waitress and Host/Hostess

Waiter/Waitress and Host/Hostess roles at Broccoli Pizza and Pasta are essential for delivering exceptional customer service and ensuring a pleasant dining experience for guests. These roles are ideal for individuals who are friendly, organized, and passionate about hospitality. Below is an overview of these careers at Broccoli Pizza and Pasta, including salaries, requirements, and how to apply.

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Overview of Waiter/Waitress and Host/Hostess Roles

As a Waiter/Waitress or Host/Hostess at Broccoli Pizza and Pasta, you will:

• Waiter/Waitress:
  • Take customer orders and serve food and beverages.
  • Provide menu recommendations and answer customer questions.
  • Ensure a clean and organized dining area.
  • Handle customer complaints or concerns professionally.
  • Process payments and manage cash registers.
  • Collaborate with the kitchen and bar staff to ensure smooth service.
• Host/Hostess:
  • Greet and welcome customers as they arrive.
  • Manage reservations and seating arrangements.
  • Answer phone calls and assist with customer inquiries.
  • Maintain a clean and organized reception area.
  • Coordinate with waitstaff to ensure timely service.

These roles require excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Salaries for Waiter/Waitress and Host/Hostess Roles

Salaries for these roles vary based on experience, location, and performance. Here’s a general salary range:

• Waiter/Waitress: AED 2,000–4,000 per month
• Host/Hostess: AED 2,500–4,500 per month

Additional benefits may include:

• Meal allowances or free meals during shifts.
• Tips (depending on the restaurant’s policy).
• Health insurance (for full-time roles).
• Opportunities for bonuses or incentives.

Requirements for Waiter/Waitress and Host/Hostess Jobs

The specific requirements depend on the role, but here are the general qualifications:

1. Education:
   • High school diploma or equivalent.
   • Certification in hospitality or customer service (preferred but not mandatory).
2. Experience:
   • Entry-level: No prior experience required (training provided).
   • Mid-level: 1–2 years of experience in a similar role.
3. Skills:
   • Excellent communication and interpersonal skills.
   • Ability to multitask and work in a fast-paced environment.
   • Strong problem-solving and conflict-resolution abilities.
   • Basic knowledge of point-of-sale (POS) systems.
   • Attention to detail and organizational skills.
4. Language: Fluency in English is essential. Knowledge of Arabic or other languages is a plus.
5. Work Visa: Expatriates must meet UAE visa requirements, including valid qualifications and clearances.

How to Apply for Waiter/Waitress and Host/Hostess Jobs

1. Visit the Official Website: Check the Broccoli Pizza and Pasta website for career opportunities or franchise-specific job postings.
2. Submit Your CV: Send your updated resume to the email address provided in the job posting or through the online application form.
3. Walk-In Applications: Some locations may accept walk-in applications. Visit your nearest Broccoli Pizza and Pasta branch with your CV and ask for the manager.