IT & Technical Support Specialists

Zayed University, a leading educational institution in the UAE, is heavily reliant on advanced IT systems to support its academic and operational functions. IT & Technical Support Specialists play a crucial role in maintaining this infrastructure, ensuring seamless experiences for faculty, staff, and students.

If you’re an IT professional with a passion for problem-solving and innovation, Zayed University offers exciting opportunities to work in a dynamic environment.

Why Work as an IT & Technical Support Specialist at Zayed University?

Zayed University provides IT professionals with:

• State-of-the-Art Infrastructure: Work with advanced IT systems and solutions.
• Career Growth: Opportunities for professional certifications and career advancement.
• Supportive Environment: Be part of a collaborative team that values innovation.

Roles and Responsibilities of IT & Technical Support Specialists

IT & Technical Support Specialists at Zayed University are responsible for:

• System Maintenance: Ensuring hardware and software systems operate smoothly.
• User Support: Assisting faculty, staff, and students with technical issues.
• Network Management: Monitoring and maintaining secure and efficient network connectivity.
• Cybersecurity: Protecting sensitive data and ensuring system integrity.
• Training and Development: Educating end-users on new technologies and system updates.

Salaries for IT & Technical Support Specialists at Zayed University

Salaries for IT professionals at Zayed University are competitive:

• Entry-Level Specialists: AED 8,000–12,000 per month
• Mid-Level Specialists: AED 12,000–18,000 per month
• Senior IT Roles: AED 18,000–25,000 per month

Additional Benefits Include:

• Housing and transportation allowances
• Comprehensive health insurance
• Annual leave with airfare for expatriates

Requirements for IT & Technical Support Roles

Educational Qualifications:

• Bachelor’s degree in IT, computer science, or a related field.
• Certifications such as CompTIA, Cisco (CCNA), or Microsoft (MCSA) are advantageous.

Experience:

• 2–5 years of experience in IT support or related roles.
• Familiarity with educational institutions is a plus.

Technical Skills:

• Proficiency in troubleshooting hardware, software, and network issues.
• Knowledge of cybersecurity protocols and ITIL practices.
• Experience with database management and cloud solutions.

How to Apply for IT & Technical Support Jobs at Zayed University

1. Visit the Zayed University Careers Portal: Browse job openings on the university’s official website.
2. Search for IT Roles: Use filters to find positions relevant to your expertise.
3. Prepare Your Resume: Highlight technical skills, certifications, and achievements.
4. Submit Your Application: Follow the online application process and attach required documents.
5. Prepare for Interviews: Demonstrate your technical knowledge and problem-solving abilities.