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Life Pharmacy
Life Pharmacy, established in 1996, has grown to become the largest retail pharmacy chain in the Middle East, operating over 250 outlets across the UAE. A key component of its success is the exceptional customer service provided by its dedicated team of Customer Support Representatives.
Job Description & Details
Key Responsibilities:
- Customer Assistance: Provide prompt and courteous assistance to customers, addressing inquiries and resolving issues related to products and services.
- Product Knowledge: Maintain a comprehensive understanding of the pharmacy’s product offerings to effectively guide customers in their purchasing decisions.
- Sales Support: Assist in processing transactions, managing returns, and ensuring a seamless checkout experience.
- Complaint Resolution: Handle customer complaints professionally, striving for satisfactory resolutions and maintaining customer loyalty.
- Collaboration: Work closely with pharmacy staff and management to ensure consistent delivery of high-quality customer service.
Salaries for Customer Support Representatives at Life Pharmacy
Salaries for Customer Support Representatives at Life Pharmacy in Dubai vary based on experience and specific responsibilities. The average monthly salary for a Customer Service Executive is approximately AED 3,625, with a range between AED 3,000 and AED 4,000.
Requirements for the Position
Educational Qualifications:
- High school diploma or equivalent; additional certifications in customer service or related fields are advantageous.
Experience:
- Prior experience in customer service, preferably within the retail or healthcare sectors, is preferred but not mandatory.
Skills:
- Excellent communication and interpersonal abilities.
- Strong problem-solving skills and a customer-centric approach.
- Ability to work effectively in a fast-paced, multicultural environment.
- Proficiency in basic computer applications and point-of-sale (POS) systems.
How to Apply
Application Process:
- Visit the Life Pharmacy Careers Page: Explore current job openings on the Life Pharmacy Careers Portal.
- Select the Desired Position: Review available Customer Support Representative roles and choose one that aligns with your qualifications.
- Prepare Your Application: Update your resume to reflect relevant experience and skills; include a cover letter if applicable.
- Submit Online Application: Follow the portal’s instructions to complete the application process.
- Await Contact: If shortlisted, Life Pharmacy’s recruitment team will reach out for further assessments or interviews.