Visa Sponsorship Jobs
Tanfeeth
IT Support Staff play a crucial role in maintaining the technological backbone of organizations, and at Tanfeeth, their expertise is essential for seamless operations. As a subsidiary of Emirates NBD, Tanfeeth relies on IT professionals to support its robust infrastructure, ensuring efficiency across all business processes.
This guide provides a detailed overview of IT Support Staff careers at Tanfeeth, covering job responsibilities, salary ranges, requirements, and how to apply.
IT Support Staff Role: An Overview
Key Responsibilities of IT Support Staff
- Providing technical assistance to employees, resolving hardware and software issues.
- Managing network configurations, servers, and troubleshooting connectivity issues.
- Monitoring IT systems to ensure optimal performance.
- Installing and upgrading software and security patches.
- Documenting technical issues and solutions for future reference.
Skills Needed for Success in This Role
- Strong problem-solving and analytical skills.
- Proficiency in IT systems, network configurations, and troubleshooting tools.
- Excellent communication skills to explain technical concepts to non-technical users.
- Ability to multitask in a fast-paced environment.
Importance of IT Support in Tanfeeth’s Operations
Efficient IT support ensures uninterrupted workflows across Tanfeeth’s various departments, directly impacting the quality of services provided to clients such as Emirates NBD.
Why Work as IT Support Staff at Tanfeeth?
Competitive Salaries and Benefits
Tanfeeth offers attractive compensation packages, including:
- Tax-Free Salary: Competitive pay without deductions.
- Healthcare Benefits: Comprehensive medical and dental coverage.
- Training and Certification Reimbursements: Support for skill development.
- Paid Leave: Generous annual leave policies.
Career Growth Opportunities
- Regular training and workshops to enhance technical skills.
- Opportunities for promotion to roles such as IT Manager or System Analyst.
- Exposure to advanced technologies and innovative projects.
Work Environment and Employee Support
Tanfeeth fosters a collaborative work environment where IT professionals are valued for their contributions and encouraged to innovate.
Salaries for IT Support Staff at Tanfeeth
Average Salary Range for IT Professionals
| Position | Monthly Salary (AED) |
|---|---|
| IT Support Technician | 8,000 – 10,000 |
| Network Administrator | 10,000 – 14,000 |
| System Analyst | 12,000 – 16,000 |
| IT Manager | 18,000 – 25,000 |
Salary Comparison with Other Companies in Dubai
Tanfeeth offers competitive salaries alongside benefits like bonuses and training opportunities, making it a top choice for IT professionals.
Requirements for IT Support Staff Jobs at Tanfeeth
Educational Qualifications
- A Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Certifications such as CompTIA A+, CCNA, or Microsoft Certified Solutions Expert (MCSE) are highly preferred.
Technical Skills and Certifications
- Proficiency in operating systems such as Windows and Linux.
- Knowledge of networking protocols, cybersecurity principles, and cloud services.
- Experience with troubleshooting tools and ticketing systems.
Experience Requirements
- 1-3 years of experience in IT support or related roles for entry-level positions.
- Senior positions may require 5+ years of relevant experience.
How to Apply for IT Support Staff Jobs at Tanfeeth
Step-by-Step Application Process
- Visit the Tanfeeth Careers Portal on the Emirates NBD website.
- Search for “IT Support Staff” positions.
- Create an account and upload your resume and cover letter.
- Complete the application and submit it.